George Wood, Director Customer Operations Group, DHL Express SSA

George has been at DHL Express for 4 years and plays an instrumental role as the bridge between Network Operations, Commercial teams & Customers. He also acts as the voice of the customer whilst supporting Network Operations projects and programs focussing on customer touch points, network impact and improvement to products and services across the region. Based in Johannesburg, South Africa, George has over 30 years’ experience of multi-modal freight operations worldwide, specialising in Dangerous Goods and Customs Operations.